Terms & Conditions

BLNR TechSpire ("Company", "we", "us" or "our") is a technology and digital services company based in Hyderabad, Telangana, India.

We provide website development, mobile application development, e-commerce development, custom software and digital marketing services. By accessing www.blnrtechspire.com or engaging our services, you agree to these Terms and Conditions, subject to applicable law.

BLNR TechSpire offers the following services:

• Website design and development
• Mobile application development for iOS and Android
• E-commerce development
• Digital marketing, SEO and social media management
• Custom software solutions

The exact scope, deliverables, pricing and timeline for each project will be specified in the approved proposal, quotation or written agreement. Work outside the agreed scope may require additional charges and timeline adjustments.

• Unless otherwise stated, quotations are valid for 15 days from the date of issue.
• Work begins after the proposal is approved and the required advance payment is received.
• Changes to the approved scope may result in additional charges or revised delivery dates.
• All prices are in Indian Rupees (INR), unless stated otherwise.
• Applicable taxes and third-party costs will be specified in the quotation where relevant.

Unless a different schedule is agreed in writing, our standard payment terms are:

• For projects above ₹50,000, the standard milestone schedule is 40% advance, 30% at the agreed milestone and 30% before final delivery or going live.
• Monthly digital marketing and Annual Maintenance Contract (AMC) charges are payable in advance.
• If a payment is overdue, work or delivery may be paused after reasonable notice, subject to the agreement and applicable law.
• Any late-payment charges must be stated in the approved proposal or agreement and comply with applicable law.

The following are indicative timelines. Actual delivery depends on the project scope, complexity, approvals and availability of required content and feedback.

• The client should provide required text, images, logos, access credentials and feedback promptly.
• Delays caused by pending client inputs, approvals or third-party dependencies may extend the timeline.
• A staging or preview link may be provided for review where appropriate.
• The final delivery schedule will be confirmed in the approved proposal.

A revision means a reasonable adjustment to an approved deliverable. New features, substantial redesigns, changes to approved requirements or additional work are not considered routine revisions and may be quoted separately.

Additional work may be charged at ₹500 per hour where this rate is agreed in the proposal or confirmed in writing before the work begins.

The client agrees to:

• Provide accurate content, images, logos and other required materials in a timely manner.
• Provide necessary domain, hosting and third-party account access securely when required.
• Review work and provide approvals or feedback within a reasonable time.
• Ensure that materials supplied to us may lawfully be used for the project and do not infringe third-party rights.
• Make payments according to the approved payment schedule.

• Subject to the approved agreement, ownership of the final custom deliverables created specifically for the client transfers after all amounts due for those deliverables have been paid in full.
• Our pre-existing tools, reusable code, frameworks, methods and know-how remain ours unless otherwise agreed in writing.
• Third-party software, plugins, themes, fonts, stock images and other licensed materials remain subject to their respective licence terms. Their licence fees are included only if stated in the proposal.
• Unless otherwise agreed in writing, we may display completed projects in our portfolio, case studies and promotional materials, subject to confidentiality obligations and applicable law.

• We can assist with domain registration and hosting setup where included in the agreed scope.
• Unless specifically agreed otherwise, the client is responsible for domain, hosting, email, SSL and third-party subscription renewals.
• Hosting providers and other third-party services operate under their own terms and may experience outages or service interruptions outside our control.
• Backup, restoration and ongoing maintenance services are included only where specified in the proposal or AMC.

Clients should maintain appropriate backups of important business data, even when hosting or maintenance services are provided by a third party.

• A client who wishes to cancel a project should notify us in writing.
• On cancellation, charges may apply for work already completed, approved milestones and reasonable non-recoverable costs committed to the project, as permitted by the agreed contract and applicable law.
• Any refund, amount due or outstanding balance will be calculated according to the agreed proposal, cancellation terms and applicable law.
• Digital marketing and other time-based services already performed are generally not refundable, except where required by applicable law or agreed in writing.

Any project-specific cancellation and refund conditions should be stated clearly in the proposal before payment is made.

• We provide 30 days of bug-fix support after the website goes live, unless a different period is agreed in writing.
• Bug-fix support covers reproducible defects in the delivered work that fall within the agreed project scope.
• New features, new design requests, content updates, third-party service failures and problems caused by unauthorised changes are not included in free bug-fix support unless agreed otherwise.
• Ongoing maintenance, updates and extended support may be provided under a separate AMC or support agreement.

We will take reasonable care when providing our services. However, we cannot guarantee uninterrupted operation of third-party platforms, hosting providers, payment gateways or external services that are outside our control.

To the extent permitted by applicable law and subject to the agreed contract, any liability arising from a project will be assessed in light of the nature of the claim, the services provided and the amounts paid for the relevant services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, or affects any rights or remedies that cannot legally be excluded.

We handle personal information in accordance with our applicable privacy practices and legal obligations. We do not sell personal information to third parties.

Please read our Privacy Policy for details about the information we collect, how it is used, and the choices available to you.

These Terms and Conditions are governed by the laws of India. Subject to applicable law, disputes relating to these terms will be submitted to the competent courts in Hyderabad, Telangana.